Thursday Three For All
Five Facts About Multisite Churches That Should Impact All Churches. (via @RichBirch) None of these findings are particularly surprising, but they’re all a good reminder for all of us. How do our churches measure up on the metrics?
68% of multisite churches stated they have a formal leadership development process.
At it’s core it would appear that thriving multisite churches are leadership development machines … they are able to find more volunteers and staff to lead their ever expanding ministries. Critical to this process is the ability to develop leaders. How is your church tackling the leadership development process? Is it written down? Does it have a leader and a budget? It’s going to be need to formal to meet the need of reaching your community.
Five Quick Tips For Lasting Customer Service. (via @FastCompany) Whether you’re a CEO or a shepherd, this’ll help you in the quest to connect.
1. USE THE RIGHT TERM.
First, I don’t call people clients, or even customers. At my companies we refer to them as “guests,” and we are their host. We are always happy to see them and strive to make their time with each of us a great experience.
You Haven’t Seen A Big Brother Like This, Ever. (via @Cheezburger) If you can watch this without weeping, you have no soul.
