Details Matter…Even at the Gas Pump

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2 Responses

  1. Bob Adams says:

    The Disney Organization, recognized around the world as THE leader in exceeding Guest expectations, has one simple secret to their success: Details Matter. Thanks Danny, for reminding us that we don’t have to go to a Disney theme park to see excellence in the smallest details. Organizations all around us are “majoring on the minors” – details – and customers notice.

    Church leaders and volunteer teams should strive to do the same.

  1. September 1, 2015

    […] the small stuff. I’ve said it before, but it bears repeating: details matter. Get the process right. Get your systems right. Get your A to B […]

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