Published: 11 months ago

Q&A: How Do You Handle The Altar Call?


We are trying to figure out best practices for the response time / invitation for our services on Sunday morning services. Would you mind sharing some  of the Summit’s approach and practices?

[Matt Pearson, Campus and Teaching Pastor, The Church at West Franklin, Franklin, TN]



Ah, the altar call. It’s an opportunity to deal with sin. A chance to ask for healing. In some churches, it’s an opportunity to play beat the clock with “Just As I Am.”

I’m sure there are a few wrong ways to do an altar call (calling people out and telling them they need to come pray pops to mind), but there are lots of right ways to do it as well. Any opportunity you give people to respond to a message they’ve just heard…well, that’s a good opportunity. So the following isn’t the way, but it’s a way.

The way that we got here evolved over time. There was a point – back when we were in a single location – that the auditorium was so packed out that a “come down front” altar call was virtually impossible. We’d packed people on makeshift rows where knees were almost touching the stage, so it was hard for knees to hit the ground in front of the stage.

However, we knew it was important to have some chance to ask for help on a spiritual decision or to make that decision known. So now – many years after that single site – we give some sort of action step from the message.

That next step involves coming down front after the service ends. We have pastors and prayer team counselors at the stage following every service, every weekend. At the end of each service, some of our standard talking points include a statement like “At this time our pastors and prayer team are going to make their way down front. If there is a way we can serve you or pray with you, it’s our honor to do so. Maybe today [tie in something relevant from sermon…] if that’s the case for you, you especially should come down.

Most prayer and next steps takes place at the area directly in front of the stage, but counselors have the option to go to a more private location if they feel that is necessary.

The trickiest part of this is making sure that if the decision needs follow up, the prayer team either (a) follows up personally or (b) gets good information in order to allow others to do so. Different campuses handle these needs in different ways, but the moral to the story is, there needs to be a record.

Each week we see people make meaningful, significant decisions as a part of their faith journey. How do you handle the altar call? Comment below.


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