Flashback Friday: Turning Jeers Into Cheers
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!
By now you’ve no doubt read the story of Berhard Brandner, the Frontier Airlines pilot who dug into his own pockets and bought 35 pizzas for his passengers stranded on the tarmac. It was a selfless move designed to make a bad situation bearable, and flip a tough experience into a tender one.
“Ladies and gentleman, Frontier Airlines is known for being one of the cheapest airlines in the U.S., but your captain is not cheap,” Brandner was recalled saying. “I just ordered pizza for the entire plane.”