Are You Ready When They’re Ready?

3 Responses

  1. March 14, 2016

    […] In a recent post I mentioned that new generations bring new preferences on how we greet and treat them. Not everyone in your church will respond to every on ramp in the same way. Having said that, the biggest guest service win for us over the years has all sprung from one practical tool: […]

  2. March 24, 2017

    […] Read the entire original post here. […]

  3. September 20, 2017

    […] we never want a FTG to feel forced into outing themselves on day one, we do want to have processes that are ready when they are ready. For us, those processes […]

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