Win Back Your One-Offs

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1 Response

  1. Bob Adams says:

    So true, Danny. I have been working with a client and their Hospitality Ministry. We set up an “experiment” for Easter Weekend, and 103 new volunteers participated in one hour of training on Palm Sunday, and served one hour on Easter Weekend. We thanked them in several different ways, but also included a link to a brief survey to help the leadership team gauge the effectiveness of the experiment. Among other valuable responses, almost 94% say they are “More Likely” to serve on the Hospitality Team because of their experience.

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