Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!
Every time a guest shows up at your church, you have a chance to give them a gift. No, not the keychain-with-your-church-logo or a complementary-smoothie-at-the-local-cafe type of gift, but something with far more meaning and way more value.
Think about the weekend experience from your guests’ perspective. They’re entering a new environment with new cultural rules and new codes of conduct. They are outsiders trying to access the inside. And beyond the questions they know to ask, there are questions they don’t know to ask. Situations they don’t know to prepare for. Embarrassments they don’t know to avoid.
A guests’ first experience – whether it’s at a new church or a new restaurant or a new job – can best be described as awkward. We don’t know what to do, where to go, or how to engage.
And so as a facilitator of the guest experience, you have the opportunity to shine every weekend by helping to absorb that awkwardness. Here are a few ways to do that: