Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!
If you haven’t heard it yet, you will.
Leaders face the tension of protecting the core values of the organization while progressing in new areas of innovation. And sometimes that progression can trigger the “We’ve never done it that way before” syndrome:
- We’ve never been scheduled to serve…we just sort of show up when we feel like it.
- We’ve never had to go through training. How much do you need to know for this job, anyway?
- We’ve never been asked to attend one, serve one. Can’t I just do my thing for five minutes and head into the service?
- We’ve never had so many guidelines for greeting people. What…you don’t think we know how to look someone in the eye and say hello?
So how do you deal with the “We’ve never done it that way before” syndrome? I think there are at least six ways: