Why We Say “Attend One, Serve One”

17 Responses

  1. D. M. says:

    Do you ask folks to serve every week for a certain amount of time, every other week, etc?

    • Danny says:

      Great question, Damon. Yes, currently, we ask all volunteers to serve every week. And of course, they serve a full service (typically the shift time works out to be about two hours). Again, we will make some exceptions in special cases, but this allows us to raise the bar of the guest-friendly culture.

  1. April 17, 2013

    […] are as many ways to schedule volunteers as there are volunteers. We adhere to an “attend one, serve one” strategy: volunteers serve for one service every week, and they attend the other. Our Summit […]

  2. July 17, 2013

    […] model: there are a lot of “big asks” at the end of a training: attend one, serve one. Commit to a weekly schedule. Serve outside of your comfort zone. We set the bar high so the […]

  3. August 4, 2015

    […] Think about the dynamics of a very small church: you’re likely meeting in a community center or a storefront. Signage probably doesn’t top the list of budgeting priorities. And to top it off, you only offer one service, which means there’s no option of attend one, serve one. […]

  4. September 15, 2015

    […] serving on the guest service team. You’ve put in your time. You’ve committed to attend one, serve one. And now that you’ve served one, you’re ready to attend one. So the name tag comes off, […]

  5. June 22, 2016

    […] One of our values for our First Impressions team is “Attend One, Serve One.” We want our volunteers to be able to fully engage in worship in one service, then fully engage by serving in another service. It creates a better environment all the way around: better for the health of our team, and better for the experience of our guests. Certainly, A1S1 poses a problem if you only have one service time, but for churches with multiple service options, we’ve found it to be very effective. (For more on A1S1, check out this post.) […]

  6. November 21, 2016

    […] Whenever possible, add two services instead of one. You’re already doing this, which is great. I mention it to readers here because of the value in attending one, serving one. […]

  7. March 21, 2017

    […] Encourage play during off-peak times. If you push an attend one, serve one model, there is usually a good bit of downtime where volunteers don’t have to be hyper […]

  8. June 6, 2017

    […] never been asked to attend one, serve one. Can’t I just do my thing for five minutes and head into the […]

  9. June 7, 2017

    […] at the church one more time. Because of that, we utilize our Volunteer Headquarters (VHQ) and our Attend One / Serve One goal in order to give them some just-in-time training. (Oh, and we keep it short. Usually no more […]

  10. November 1, 2017

    […] you subscribe to an attend one, serve one strategy, you have one of the best tools available to make your huddle great again. Once the […]

  11. June 8, 2018

    […] never been asked to attend one, serve one. Can’t I just do my thing for five minutes and head into the […]

  12. January 17, 2019

    […] people new to the Summit. We also faced the challenge of only having a single service each week, so attend one, serve one was […]

  13. October 29, 2019

    […] don’t schedule our Guest Services volunteers. Rather, we ask them to abide by an “attend one, serve one” rhythm. And then serve every […]

  14. November 26, 2019

    […] to help our team members see the ripple effect of their actions. Take, for example, the plea to attend one, serve one. You can’t force a volunteer to abide by that standard. If they want to serve for 20 minutes […]

  15. January 7, 2020

    […] long been a proponent of “attend one, serve one:” volunteers fully commit to attending an entire worship service (no slipping in late and […]

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