You Can’t Have Both.
When you get serious about creating inviting environments for your guests, you’re going to face difficult choices.
You can make the insiders comfortable: they talk to friends they already know, they gravitate towards parking spaces close to the building and auditorium seats close to the back, they view the weekend service as a place to get all of their needs met.
Or you can make the outsiders comfortable: you can challenge your regulars that weekends are for new friends, that we should open those parking spots and sanctuary seats that are most beneficial to a guest, that the weekend service is an opportunity to serve others.
You can’t have both.
But here’s the crazy thing about sacrificing our comfort for the comfort of others: when we choose to die to ourselves, we usually discover the kind of values we want to live for anyway.