Thursday Three For All

2 Responses

  1. Ken Huth says:

    Hey Danny… my daughter just had a great customer service experience from a startup. She’s working on resume´/college search stuff and she found a site she liked.

    In using it, she found a very minor bug and reported it, like the good geek she is. Usually, those fall into the black void of the interwebs (eaten by LoLcats), but she got a reply. OK, nice. But then, since it’s the first bug, they sent her a $50 Amazon gift card and it turns out the reply had been from their CEO. Boom. That made an impression on us. (company is

    Thanks for nudging us all to be focused on this at Summit!

Start the conversation.

%d bloggers like this: