Thursday Three For All

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2 Responses

  1. Ken Huth says:

    Hey Danny… my daughter just had a great customer service experience from a startup. She’s working on resume´/college search stuff and she found a site she liked.

    In using it, she found a very minor bug and reported it, like the good geek she is. Usually, those fall into the black void of the interwebs (eaten by LoLcats), but she got a reply. OK, nice. But then, since it’s the first bug, they sent her a $50 Amazon gift card and it turns out the reply had been from their CEO. Boom. That made an impression on us. (company is https://me-2u.com)

    Thanks for nudging us all to be focused on this at Summit!

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