[Freebie!] 5 Plumb Lines for Guest Services

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3 Responses

  1. March 27, 2017

    […] 1. Determine your values. What does your ministry team stand for? What are you trying to accomplish? What does your guest services team do that makes your guest services team your guest services team? Maybe you stress guest follow up. Perhaps you prioritize the first weekend experience. Decide what you believe in, and embrace those things as both your basics and your north star. (You can see our five values here.) […]

  2. May 8, 2017

    […] No, I’m not talking about handing Deacon Bob a stack of worship guides and saying “stand here.” That’s asking him to mindlessly perform a task. Instead, gather Deacon Bob and his friends and let them know why they’re handing out worship guides. Use the free resources on this blog or from folks like Bob Adams, Jason Young, Mark Waltz, or Greg Atkinson to cast vision to your teams. When is the last time you offered a “Why?” training? [Related post / free download: 5 Plumb Lines for Guest Services] […]

  3. July 7, 2018

    […] ours track along a combination, the most important “rules” we have are our plumblines: five sticky statements that clearly explain the why behind the what. Those set the boundaries and […]

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