What Disney’s “Galaxy’s Edge” Teaches Us About Planning

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2 Responses

  1. David Hinkle says:

    Thought I was going to Toshi station for power converters but nooooo I had to stop and read this post. One of your finest good sir. Practical, helpful, and laced with puns that speak my language. Thank you.

  2. Bob Adams says:

    Awesome post Danny! Great lessons (especially #4) for Guest Experience leaders to be reminded that even the best in the business gets it wrong every once in awhile – but quickly learns for the next time.

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