Announcing 2017 Weekenders
There is power in observation. If you’re a part of this blog community, chances are good that you appreciate the benefits of reading. On this site, you’ll read about guest services, read about processes, read...
There is power in observation. If you’re a part of this blog community, chances are good that you appreciate the benefits of reading. On this site, you’ll read about guest services, read about processes, read...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! A few weeks ago I was walking into a gas station because I...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
The first time guest who can’t find a parking spot, or the charter member who refuses to relinquish his long-held space. The worshipper who arrived early to stake a spot in the back, or the couple running late who...
Over the last few days, North Carolina and surrounding states have been in the middle of Snowpocalypse 2017. If you’re a reader from parts farther north, you should know that North Carolinians don’t handle snow...
I’m a firm believer in First Time Guest tents. I think there are strategic, guest-focused, practical reasons for keeping them outside year-round, making them highly-visible – and highly-useful – to guests before they ever walk...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I don’t want to become blind. I don’t want to fail to...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
The beginning of a new year is a natural time for us to think we’re starting with a clean slate: I’m going to eat better. I’m going to exercise more. I’m going to spend more time...
In a recent post I mentioned my beloved thirteen year old Hyundai Sonata and all of her character issues: a door clicker that doesn’t work, floor mats that look like a cat gave birth on ’em, an odometer...