Webinar Downloads

Get all four webinars from the 2020 series!

  • Guest Services: how to create a guest-friendly culture
  • Volunteer Culture: how to equip and assess your volunteers
  • After the First Visit: six tensions to manage in assimilation
  • The Next Big Thing: caring for your people through change

Each webinar is an hour in length, and will provide foundational building blocks and practical takeaways to help your church staff and volunteers create a culture that keeps people coming back!

Your download includes:

  • Full video for each webinar with scrolling capabilities: get right to the content you want!
  • Full audio for each webinar: listen on the go!
  • Fill-in-the-blank and completed outlines for each of the first three webinars, plus a complete listening guide for the fourth.
  • Five downloadable pdfs of blog posts for each webinar, containing “drill down” content related to the material.
  • A downloadable pdf of 5 Plumb Lines for Guest Services.
  • A downloadable pdf of 20 recommended titles for further reading.

Preview a clip from the Guest Services webinar:

That’s eight total hours of media content and 29 downloadable pdfs, all for $47. Plus, each purchase comes with permission to share the content with other staff and volunteers within your organization. (No underground trading or back alley trunk deals, please!)

Order now!

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