Thursday Three For All
Leaders Light the Way. (via @JasonYoungLive) A post by a new friend over at his newly-launched blog. If you’re a guest services geek, go ahead and add Jason to your RSS feed. Trust me. I recall...
Leaders Light the Way. (via @JasonYoungLive) A post by a new friend over at his newly-launched blog. If you’re a guest services geek, go ahead and add Jason to your RSS feed. Trust me. I recall...
My firstborn, Jacob, and I grabbed lunch at a local pizza place a few days ago. Without knowing it, we were walking in to dinner and a show: a window washer who was wowing everyone...
Outside-In Approach to Design and ROI of Patient Experiences. (via @Zhecho_BeyondP) It’s a long article, but there are nuggets in there well worth the read. What can a hospital’s MRI machine teach you about your weekend...
If you need me to do something for you, the best way to get ‘er done is to send me an email. You can send me a text, but it’ll likely get buried and forgotten....
Let’s ease into the 2014 edition of the ol’ blog, shall we? (Yes. We shall.) It’s a new year, and new years mean new resolutions, new resolve, new get-out-there-and-kick-your-day-in-the-face type of stuff that will cause...
Feeling lazy? You’re in luck. I’m not even going to make you do the heavy lifting of reading this week. You’re welcome. (Remember, click on the bold print to see the original video.) It’s called...