When it Comes to Your Volunteers, Assume the Best
As far as coaching moments go, it wasn’t my best day. I was hanging out on a Sunday morning close to the main entrance of the building, observing our first time guest process. You know, the...
As far as coaching moments go, it wasn’t my best day. I was hanging out on a Sunday morning close to the main entrance of the building, observing our first time guest process. You know, the...
In a recent conversation with a friend, we were bemoaning growth of all sorts: volunteer ratios. Attendance numbers. Waistlines after polishing off a fourth of a pecan pie. (Oops. Wrong blog post.) We concluded that...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Yesterday in our monthly staff meeting, we talked about burnout. Yes, burnout....
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
I was a trendsetter last week and didn’t even mean to be. Our neighborhood has recycling pickup. And because we live in the Triangle, we recycle. Because in the Triangle, recycling is right up there...
Imagine for a moment that you’re in a big box store, a restaurant, or your doctor’s office. You have a question about something, and so you approach an employee. “Excuse me,” you begin… But the...
This weekend our pastor preached a barn-burner as we wrapped up a five week series called The Name. (No seriously: he lit a match, dropped it in a bale of hay, and whoosh: Mrs. O’Leary’s cow...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! When you have four kids, people wrongly assume that you’re a parenting...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
I recently made an observation about an employee of one of our local coffee shops. This is a store where I’m somewhat of a regular. (Well, regular enough that I recognize certain employees and feel...