Gospel or Gimmick?
One of the plumblines for our First Impressions Team is that the gospel is offensive, but nothing else should be (follow the link for a more detailed explanation). That means we intentionally enter into each...
Tagged: serve
Flashback Friday: She Got It
I ran across this old post, and it brought back great memories not only of a Durham Performing Arts Center event nearly three years ago, but a reminder of how incredible the DPAC staff was...
Cheeseburger in Paradise
My friend and first impressions guru Mark Waltz has undeniably drilled in my skull the importance of “wow!” moments: small or large gestures designed to communicate to guests, customers, or friends, “You matter.” A few weeks...
Thursday Three For All
Three links, crankin’ now. (Remember, click on the bold stuff to see more.) Clean Bathrooms. Have I mentioned lately how much I like Seth Godin? It turns out that just about everything we do involves cleaning...
Dancing with the Elephant: Debrief the Event
We’re wrapping up a three-day series called Dancing with the Elephant, where logistical nerds cackle with glee about how to pull off a large scale event in the guest services realm. Never fear, non-logistical nerds:...
Dancing with the Elephant: Develop Your Systems
In yesterday’s post, I talked about the importance of defining the win when it comes to pulling off a large scale event. Knowing the event’s nature, the budget you have to work with, and the...
Dancing with the Elephant: Define Your Win
In my role at the Summit, one of my hats is to help run point for some of our larger-scale events. Things like Church at the Ballpark, The Gospel Summit, and Christmas at DPAC fall...
Not-So-Silent Night
As I type, we’re wrapping up day one of Christmas at DPAC, and getting prepared for two more services on Christmas Eve. It has been – in short – amazing. Freakishly amazing. Our First Impressions...
Christmas at DPAC
If you live in the Raleigh-Durham area, you’ve hopefully seen the billboards, commercials, and inviter cards promoting Christmas at the Durham Performing Arts Center. These five events over two days is the Summit Church’s gift...
Get To vs. Guilted To
One of our volunteer plumb lines is that you should serve because you get to, not because you’re guilted to. There’s a world of difference between those two words. Guilted to people sign up to serve in the nursery even...
