First-Time Guest Basics

Primer Posts

You just landed on an every-once-in-a-while series called Primer Posts, a curated collection of my favorite articles and books on one particular topic. These are the resources I usually point to when people ask about getting started on or getting better at the topic in question.

Each collection is designed to be an ever-evolving list as new material is written and new gaps are filled in. If you have an idea for a category for an upcoming Primer Post, let me know here.


Blog posts


Top four books to buy today:


See all Primer Posts categories.


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1 Response

  1. September 17, 2019

    […] “hazards” sign (pictured below) is the catalyst that starts the chain reaction of our first-time guest process. If someone doesn’t hit their hazard lights, we don’t have a foolproof way of knowing […]

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