Suggested Books & Resources

A couple of the questions I receive most often are, “What book would you suggest for…?” or “Where do you get your…?”

Thankfully, the “…” in those sentences isn’t “this odd rash” or “capri pants,” but rather, stuff having to do squarely with the Connections aspect of my role. If you’re looking for resources on guest services, covenant membership, or leadership, you’ll find what I’m reading and who I’m working with below.

This list is ever-evolving, so if you have a suggestion for an additional resource, leave a comment and I’ll check it out!

Other Guest Services Blogs

Products / Resources

Books

There are ten categories below, and all of the books listed are ones that I have read and recommend. One quick note to appease the FCC folks: if you order a book from one of the links below, I may receive a small affiliate commission from Amazon. We’re talkin’ really small, like enough to buy maybe a few more books per year. Still, if that annoys you, feel free to bypass these links.

20 Responses

  1. September 23, 2014

    […] starting today, you can bookmark dfranks.com/ReadingList (or just click here) for a frequently-updated list of who and what I’m reading and who we used for whatever item […]

  2. January 5, 2016

    […] Yes, you can always see a constantly-updated list of books and such that I recommend over on the Reading List, but these posts will go into further […]

  3. January 27, 2016

    […] Yes, you can always see a constantly-updated list of books and such that I recommend over on the Reading List, but these posts will go into further detail. For other posts in the series, check out the link at […]

  4. March 15, 2016

    […] around you, or just fun stuff that you need. Want. Whatever. Check books and such over at the Reading List, but these posts will go into further detail. For other posts in the series, check out the link at […]

  5. April 12, 2016

    […] around you, or just fun stuff that you need. Want. Whatever. Check books and such over at the Reading List, but these posts will go into further detail. For other posts in the series, check out the link at […]

  6. May 31, 2016

    […] for more book ideas? You can see my full recommended reading list here, and HelpScout just put out a helpful list of guest services books earlier this […]

  7. March 28, 2017

    […] stuff that you need. Want. Whatever. I have a full list of recommended books and such over at the Reading List, but these posts will go into further detail. For other posts in the series, check out the link at […]

  8. May 23, 2017

    […] stuff that you need. Want. Whatever. I have a full list of recommended books and such over at the Reading List, but these posts will go into further detail. For other posts in the series, check out the link at […]

  9. May 30, 2017

    […] Looking for more book ideas? You can see my full recommended reading list here. […]

  10. June 27, 2017

    […] you need. Want. Whatever. You can also see a full list of recommended books and such over at the Reading List. For other posts in the series, check out the link at the […]

  11. August 22, 2017

    […] you need. Want. Whatever. You can also see a full list of recommended books and such over at the Reading List. For other posts in the series, check out the link at the […]

  12. October 24, 2017

    […] you need. Want. Whatever. You can also see a full list of recommended books and such over at the Reading List. For other posts in the series, check out the link at the […]

  13. November 28, 2017

    […] you need. Want. Whatever. You can also see a full list of recommended books and such over at the Reading List. For other posts in the series, check out the link at the […]

  14. February 27, 2018

    […] you need. Want. Whatever. You can also see a full list of recommended books and such over at the Reading List. For other posts in the series, check out the link at the […]

  15. April 24, 2018

    […] you need. Want. Whatever. You can also see a full list of recommended books and such over at the Reading List. For other posts in the series, check out the link at the […]

  16. May 22, 2018

    […] Looking for more book ideas? You can see my full recommended reading list here. […]

  17. June 25, 2018

    […] still need a plan of attack, you might want to consider an outside consultant, and you may want to pick up a few books. But getting a jumpstart is as simple as sending a […]

  18. June 26, 2018

    […] you need. Want. Whatever. You can also see a full list of recommended books and such over at the Reading List. For other posts in the series, check out the link at the […]

  19. November 22, 2018

    […] See the new recommended reading page here. […]

  20. February 26, 2019

    […] Click here for a full list of recommended titles. […]

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