You just landed on an every-once-in-a-while series called Primer Posts, a curated collection of my favorite articles and books on one particular topic. These are the resources I usually point to when people ask about getting started on or getting better at the topic in question.
Each collection is designed to be an ever-evolving list as new material is written and new gaps are filled in. If you have an idea for a category for an upcoming Primer Post, let me know here.
- 10 Ways to Make Your Seating Team More Effective
- How to Get People to Move Down Front
- Danny Recommends: Pipe and Drape
- Staff the Doors
- Get In the Zone
- Q&A: How Do You Keep Kids From Distracting Other Guests?
- Visible vs. Invisible
- Choosing Inconvenience