I thought this article from Help Scout was pretty interesting. The skinny: researchers examined the effect of customer loyalty programs on…you guessed it…customer loyalty. The test involved handing out two sets of “free carwash” cards....
We like what we know. Whether it’s our favorite lunch spot or trusted vacation destination or a go-to pair of shoes, we’re fans of the familiar. And familiar is okay, as long as we remember...
In light of our current Staying Faith series, I thought this was a fun post to pull out of the archives for today: Our people simply respond well to the call to give. Whether it’s...
Chemo Crud. Courage. Community. (via @MarkLWaltz) If you’re a regular reader here, you know of my friend and far-off mentor Mark Waltz. What you may not know is that his wife Laura has been fighting cancer valiantly...
Earlier this year I told you about Ministry Grid, an online training tool that will help you take church leadership development to a new level. I’m honored to be a small part of the Ministry...
Saw this article over the weekend in USA Today. The AP reports that “dozens of gatherings” of atheists are popping up across the U.S. after gaining ground in Britain. Here’s a clip: Hundreds of atheists...
We’ve been trying to meet as many neighbors as possible, a difficult feat when the average temperature this summer was Surface Of The Sun. But one neighbor I met fairly early on was a delightful...
How Office Control Freaks Can Learn to Let Go. (via @Lifehacker) My name is Danny, and I am a control freak. (Hi, Danny!) If you find yourself taking on an increasing number of projects and/or people,...
I’m always amazed at our volunteer team’s insatiable desire to create a “wow” moment whenever they get a chance. But I’ve been really amazed at what I’ve witnessed the last couple of weekends at our Chapel Hill Campus....
Yesterday on my way home from church, I had an experience that was so surreal, so otherworldly, that I just wanted to keep driving around for a while in order to extend the moment (but...
