Pastors: they’re coming. Easter weekend is one of the two largest church attendance weekends in any calendar year. People attend church with Grandma. Irreligious people come because it’s still the socially acceptable thing to do...
Ten Big Reasons Easter Giveaways Are Unwise. (via @JaredCWilson) I guess this blows our Keurig giveaway out of the water. Every year some churches seek to outdo themselves — and their local competition — by luring unbelievers...
A few weeks ago the Franks crew made a stop at a Starbucks. I love Starbucks like fundamentalists love denim jumpers. They are all about customizing the experience for the customer and delivering the element...
“Spy” Considerations for Easter Sunday. (via @ThomRainer) Easter’s coming. You ready? As we approach the season of Resurrection Sunday—when guests are more abundant at our churches—perhaps these questions will help you consider what guests experience at...
I spent the last few days in a guest services geek’s dreamland: I was fortunate enough to sit around a table with seventeen of the sharpest church hospitality minds in the country. We came from churches...
My adopted hometown of Durham, North Carolina is known for a lot of things: we’re the City of Medicine. We’re historically a tobacco town (because smoking and medicine go great together). We’re the home of...
Five Facts About Multisite Churches That Should Impact All Churches. (via @RichBirch) None of these findings are particularly surprising, but they’re all a good reminder for all of us. How do our churches measure up on the...
For those of us in ministry world, we hear that statement too many times. “I’m just a volunteer.” That statement can mean a lot of things: This job isn’t that big of a deal…I don’t have...
At Chick-fil-A, HATCH comes first – even before the chicken or the egg. (via @robertvadams) My friend Bob Adams gives us a behind the scenes tour of Chick-fil-A’s new innovation center. How are you thinking ahead...
It happened again just a few minutes ago. I was on the phone with a company, trying to get a customer service issue resolved, and I had the sneaky suspicion the service rep wasn’t giving...
