The Way Things Are Supposed To Work…
…is usually a polite way of saying, “It’s not working.” You might hear yourself say this when talking about a process, a team, or a volunteer. “Well, the way that it’s supposed to work is…” You know...
Tagged: process
Let it Breathe
At my core, I naturally drift to being a micromanager. I like to know that systems systematize and structures keep their structure. While systems and structures aren’t inherently evil, I recognize the dangers of holding...
Think Through It Before They Think Through It
We’ve talked before about the importance of absorbing the awkwardness for your guests. That means we want to think through their experience before they arrive in order to help them avoid any embarrassment. But as you...
Baby Steps
Perhaps the greatest movie of the summer of 1991 was What About Bob, the story of a neurotic (played by Bill Murray) and his psychotherapist (Richard Dreyfuss). Maybe one of the reasons I love it is because...
Do You Have a Crazy Badger?
Stories like these shouldn’t make me laugh. I should be a man of concern. Of compassion. Of a furrowed brow and a heavy heart. But when I see a headline that reads, “CRAZY BADGER TERRORIZES...
Getting Personal With Your Guests
One of the beautiful things about serving guests well can eventually become the death knell of a good first impression. Think about it: if you structure your church to treat guests as an honored participant...
