Flashback Friday: Bless Your Heart Hospitality
It’s Friday, where I kick back with the proverbial bag of chips and reach into the archives. As they say on TV, if you haven’t seen it, it’s new to you! All of us are...
Category: First Impressions
Guesswork, part five: Build the Team
We’re in week five of a series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, a...
Answer the Question They’re NOT Asking (part two)
Yesterday’s post was intended to be a stand-alone topic. I didn’t mean for it to turn into a two parter. But I also never mean to eat the whole plate of Kung Pao Chicken at...
Answer The Question They’re NOT Asking
A couple of weeks ago our kids were out of school for spring break. Because we’re the type of parents who prefer to show our love by shoving a bucket of trans fats in their...
Flashback Friday: What Does Your Posture Reveal?
Every Friday we get all into recycling around this place. This post originally appeared on July 17, 2008: …Now, that’s what she said. What she revealed was, “I’m making a lousy eight bucks an hour working this dead-end job....
Guesswork, part four: Somebody’s Gotta Own It
We’re in week four of a series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, a...
Introducing Ministry Grid
No matter the size of your church or the breadth of your volunteer team, you likely struggle with the never-ending need for good quality training. If you’re like me, you’ve spent roughly 40 bajillion waking...
Guesswork, part three: Defining the Vision
It’s week three of a new series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, or...
So What’s REALLY in the Bag?
An updated version of this post is available here. Yesterday I celebrated the fifth April 1st on the blog. That’s right. In case you have the spiritual gift of gullibility, you were the victim of...
First Time Guest Giveaways
[Editor’s note: before you read the following post, please take notice of two things: 1. It was originally penned on April 1. (APRIL. FIRST.) 2. And if April 1 does nothing to jog your brain, you...
