The One “Guest Services Prayer” That God Always Answers
If I might be so bold, I know the question you can ask God that will almost always get a response. It’s a question that’s easy enough to ask, but the answer might come with...
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Danny Recommends: camelcamelcamel
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Q&A: How Do I Start a Conversation with a First-Time Guest?
Q: When I spot a guest in the lobby that I don’t recognize, how can I approach them without coming right out and asking “Is this your first time?” [from the 2019 Blog Survey] A: Hats off to you for recognizing that the “Is this your first time?” question can have a negative nuance associated with it. True, on the list of...
How To Follow Up With Out-Of-Town Guests
Guest follow-up is all about stewardship. Think about the process a guest goes through to visit your church for the first time: something in their life (a move, a crisis, a curiosity) causes them to begin...
Technical Difficulties Are Fun!
If you are an RSS or email subscriber, you just received a template for a “Flashback Friday” post. Sorry for the confusion…I was tinkering with the template and accidentally hit “publish.” Since you’re here anyway,...
The Seven Deadly Sins of Guest Services
We know that it’s easy for culture to leak. It’s easy for our vision to lose it’s stickiness. If we’re going to continually transfer DNA to our staff and volunteers, we must continually come up...
Flashback Friday: “Here” Must Connect to “There”
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! If there is a struggle to be found in guest services within...
Flashback Friday: 10 Ways to Make Your Seating Team More Effective
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! If your church has a seating team, you’ve seen seaters who are...
On Carrots And Sticks And When To Use Which
We’ve all used the “carrot and stick” analogy at some point or another. Whether you’re a leader in ministry or the marketplace, whether you’re a paid professional or a parent, you have likely tried to...
Christmas at DPAC 2016: Day 1
Last night was one for the record books: as far as our last five years at DPAC, it was our second-highest crowd and our largest volunteer team ever assembled. In case you missed it (shame on...
