Q: When I spot a guest in the lobby that I don’t recognize, how can I approach them without coming right out and asking “Is this your first time?” [from the 2019 Blog Survey] A: Hats off to you for recognizing that the “Is this your first time?” question can have a negative nuance associated with it. True, on the list of icebreaker question hills we should die on, this one …
Guest follow-up is all about stewardship. Think about the process a guest goes through to visit your church for the first time: something in their life (a move, a crisis, a curiosity) causes them to begin the search for a church. They weed through options …
If you are an RSS or email subscriber, you just received a template for a “Flashback Friday” post. Sorry for the confusion…I was tinkering with the template and accidentally hit “publish.” Since you’re here anyway, here’s a clip of an orangutan watching a magic …
We know that it’s easy for culture to leak. It’s easy for our vision to lose it’s stickiness. If we’re going to continually transfer DNA to our staff and volunteers, we must continually come up with new ways to say old truths. That’s what …
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! If there is a struggle to be found in guest services within the local church, it’s the “here” factor. First impressions …
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! If your church has a seating team, you’ve seen seaters who are too pushy. Seaters who are too passive. Seaters who …
We’ve all used the “carrot and stick” analogy at some point or another. Whether you’re a leader in ministry or the marketplace, whether you’re a paid professional or a parent, you have likely tried to assess the right times for leading with rewards vs. …
Last night was one for the record books: as far as our last five years at DPAC, it was our second-highest crowd and our largest volunteer team ever assembled. In case you missed it (shame on you), here’s a tiny little sneak peek: …
I’m currently out of the country, spending some time with our overseas personnel. I’m in an area where the gospel is not widely known, and the believers who reside here are in constant threat of persecution, imprisonment, even death. The past few days have …
Every Friday I dig into the archives and dust off an old post. As I type, the eastern seaboard is preparing for Hurricane Matthew. Even if certain regions escape wind and flood damage, it’s almost certain that most of us are in for a rainy …