Latest posts

First Time Guest Giveaways

First Time Guest Giveaways

[Editor’s note: before you read the following post, please take notice of two things: 1. It was originally penned on April 1. (APRIL. FIRST.) 2. And if April 1 does nothing to jog your brain, you...

Bonus Saturday: Melting Bunnies

Bonus Saturday: Melting Bunnies

It’s a rare Saturday post, but I’ve been hanging on to this video for weeks. WEEKS, I tell you. It was supposed to go in this week’s Thursday Three For All, but alas. I forgot....

What Happens on Monday?

What Happens on Monday?

If you’re a regular reader, you know that Fridays are usually reserved for archived posts. But that was before @MichaelMears tweeted this question yesterday: Are you gonna blog any on connecting new peeps at Easter &...

Thursday Three For All

Thursday Three For All

Three links that I like. Startin’ now: Who Are You Bringin’? My Arkansas buddy Matt outlines four people you’ll interact with between now and Easter. What’ll you do with them? There is no greater time to...

Guesswork, part two: Building an Organic Culture

We’re on week two of a new series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team,...

Why We Say “Attend One, Serve One”

On our First Impressions Team at the Summit, we try to get by with just a very few rules: never be rude to a guest. Serve where you’re wired. Never feed ’em after midnight. But...

You Matter

It hit me again yesterday morning. The temperature was in the 40s. The cold, cold rain was steadily coming down out of a dreary gray sky. It was a great day to be a duck....

Flashback Friday: Sublime Audacity

Flashback Friday: Sublime Audacity

Every Friday I pull up an old post out of the wayback machine. As they say on prime time TV: if you ain’t seen it, it’s new to you! …my God wants me to call...

Thursday Three For All

Thursday Three For All

Three links. Three things I’ve been reading this week. Starts in three…two… Granger Community Church establishment reaches out to community. I’ve long been a fan of my friends at Granger. They’ve designed their new facility with...

Guesswork, part one: Killing Culture

Today we begin a new weekly series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, or...