Tagged: communication

What Did Your Words Just Say?

Sunday. The grocery store. A quick stop on the way home from church to pick up snacks for small group. Small talk with the lady at the register. “How’s your day going so far?” And a...

Flashback Friday: You Can’t Always Get What You Want

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Churches seem to live in the culture of “yes”: “Yes, we’ll start that...

How to Defuse a Volunteer

Maybe it’s happened to you: you’re running through a regular weekend service, minding your own beeswax, and things get tense. I’m talking you-could-cut-it-with-a-knife tense. Somebody’s-about-to-blow tense. Shawty-fire-burning-on-the-dance-floor tense. Something doesn’t go as planned, systems begin...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ’em, to be exact. Enjoy.   Welcome to America…Now Speak English. (via @TimAStevens) Let the...

Thursday Three For All

The Frugal Wow: How Small Gestures Create Lasting Loyalty. (via @HelpScout) Around these parts we talk a lot about delivering memorable moments. But those of us in ministry have a default setting that screams “memorable + ministry...

Stories vs. Statistics

Last week was vacation week for the Franks family. And like all good vacations, I had time to catch up on a backlog of reading (I also watched Dawn of the Prequel to the Sequel of...

Flashback Friday: Get to the Point

My kids’ school system could take a lesson in getting to the point.  On snow days or snow-delayed days, we receive an automated 5 AM phone call to let us know the status closings or...

Culture Shock: Watch Your Language

I’m currently kicking around Southeast Asia, spending some time with two of our teams who are engaging with locals. If you missed yesterday’s post you can catch up here.  Watch your language. Our mamas teach us...

Your Church Ain’t The DMV

I’m sorry for using such strong language in the title of this post. But sometimes “ain’t” is the only word that will suffice. So I apologize to all of my English teachers from the past,...

Thursday Three For All

It’s that time again, campers. Thursday: where I serve up the stuff that’s been rattlin’ around in my skull this week. Grab a cup of coffee and enjoy…   Lighten Up, Christians, God Loves a...

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