If you’re a part of a multi-anything: multi-site church, multi-leader ministry, or even a multi-staff/volunteer team, this is a topic we need to cover. As the old adage goes, we sometimes find ourselves with too...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! We’ve talked before about the importance of absorbing the awkwardness for your guests....
We’ve all been there. You’re heading through the normal routine of the weekend life of a ministry leader: arrive early. Double-check your checklist. Turn on the lights. Fire up the sound system. Get some coffee...
I’ve stumbled into several conversations over the past few weeks that have forced me to focus on one primary question: Do we greet guests the way they want to be greeted? The question started bouncing around in my...
…is usually a polite way of saying, “It’s not working.” You might hear yourself say this when talking about a process, a team, or a volunteer. “Well, the way that it’s supposed to work is…” You know...
I’m currently in the middle of a biography on Andrew Jackson. I tell you this because (a) it makes me sound more studied than what I actually am and (b) it feels like I’m being...
No matter the experience you provide for your guests on the weekend, a dirty facility is going to leave a bad impression. It doesn’t matter how friendly your greeters are…it doesn’t matter how long your...
We’re at the beginning of another school year, campers, which means that last night I spent the equivalent of four presidential administrations filling out paperwork. Lots of paperwork. Tons and tons of paperwork. Enough paperwork that...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
