One Question Wednesday
From time to time I’ll dial back the multi-paragraph blog posts and drill down on one question. (Okay, I’ve done it twice. But technically that counts as “time to time.” So boom.) Who are you...
Tagged: volunteers
People > Signage
I’m a big fan of signs. No, not the creepy M. Night Shyamalan movie featuring Mel Gibson in his pre-Aramaic days. I am referring, of course, to the wayfinding devices that populate airports, retail centers, hospitals...
You Need a Skeleton Crew
What happens when a guest shows up late to your church? What do they see? What do they experience? What do they do? Where do they go? Not long ago I arrived at one of...
Think Through It Before They Think Through It
We’ve talked before about the importance of absorbing the awkwardness for your guests. That means we want to think through their experience before they arrive in order to help them avoid any embarrassment. But as you...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Flashback Friday: Help Them Help Them
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! If you’re a leader of people, part of your job is to help...
Mommy, Where Do Leaders Come From?
Volunteers. Depending on your background or current situation, that word can either strike fear into your heart, fill you with dread, or – if you have had great experiences – make you imagine that you’re...
“Please” is Never Enough.
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! If you’re a pastor, no doubt you say “please” a lot. “Would...
How Deep Does Your Trust Go?
In a recent post, I talked about our staff’s desire to assume the best: that the people around us are smart and have good intentions. And that’s an outstanding mantra…one that belongs on one of...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
