Category: First Impressions

Replicate.

Replicate.

You’re looking at a picture of this morning’s kickoff of the 2014 Connections Cohort. To give some context, last year we started a monthly meeting of anyone who’s paid to to Connections Ministry at the...

Serving Beyond Self

I’ve long told you that we have some of the best volunteers at any church, anywhere. In full disclosure, lots of pastors at lots of churches say that, but the difference is it’s really...

Appearances Matter

Like a lot of people, I like to get away from the craziness of the office from time to time and retreat to one of my local “mobile sites” to catch up on email,...

A Tale of Two Relationships

There are two businesses that I frequent on a regular basis. (And by “regular” I mean “compulsive.”) These are different businesses, with two different product lines, two different bottom lines. Both businesses are great....

Customer Loyalty Programs and the Church

I thought this article from Help Scout was pretty interesting. The skinny: researchers examined the effect of customer loyalty programs on…you guessed it…customer loyalty. The test involved handing out two sets of “free carwash”...