Make the Maintenance Guy a Guest Services Pro
Recently my family and I stayed at Home2 Suites in Opelika, Alabama. One morning of our stay, I spent some time in the hotel lobby (hello, continental breakfast!) as the rest of my crew caught...
Recently my family and I stayed at Home2 Suites in Opelika, Alabama. One morning of our stay, I spent some time in the hotel lobby (hello, continental breakfast!) as the rest of my crew caught...
If you work with people, it’s only a matter of time before you’re going to find yourself disappointed, frustrated, and angry. People fail. They mess up. And when that person is a volunteer, it can be...
If I were to ask you the question, Does your church need volunteers?, I’m confident the answer would be a resounding YES. In fact, I’m somewhat confident that your “yes” would follow a series of chortles, guffaws, and...
If you’re a ministry leader, you’re eventually going to create a practice, policy, or procedure that’s not all that popular. And chances are, your volunteers are going to be the ones to enforce that policy...
It was Ephesus, and it was spring. Which year, exactly, we don’t know, but we know that it was spring, and we know that the apostle Paul was putting the finishing touches on a letter...
As I type, I’m sitting in my sometimes-remote-office, Starbucks. It’s Tuesday, May 29, in the year of our Lord 2018, and we’re 90 minutes away from The Shutdown. If you’re in the distant future and...
This post originally appeared on December 9, 2010. It’s the post so nice, I named it twice. If you’re a leader of people, part of your job is to help people help people. In...
It was an honest question. A haunting question. One that made me pause, and one that made me think: Do we still get excited about this? I mean really get excited about it? Ironically, the question...
A few days ago I attempted to dig up a recently-heard quote. The only problem was that I couldn’t remember exactly where I had heard it. Had I read it in a book? On a blog? Seen...
For three days prior to Christmas, the Summit is going to be invading the Durham Performing Arts Center for our sixth year. We’ll be celebrating the incarnation of Jesus, the majesty of the manger, the...