Planning Is Not The Same As Dreaming
I spent the last few days in a guest services geek’s dreamland: I was fortunate enough to sit around a table with seventeen of the sharpest church hospitality minds in the country. We came from churches...
I spent the last few days in a guest services geek’s dreamland: I was fortunate enough to sit around a table with seventeen of the sharpest church hospitality minds in the country. We came from churches...
Before you read the following post, take note that the original publication date was April 1. April. First. April Fools Day. Thank you. And carry on. Every once in a while an announcement comes along...
At Chick-fil-A, HATCH comes first – even before the chicken or the egg. (via @robertvadams) My friend Bob Adams gives us a behind the scenes tour of Chick-fil-A’s new innovation center. How are you thinking ahead...
Are we putting too much emphasis on the moment of conversion? (via @_MichaelKelley) Sobering stuff to think about. You, like me, probably know someone in your life who at one time or another had what seemed to...
Are you a pastor? Preacher? Speaker? Ministry leader? Businessman? Marketer? Butcher, baker, candlestick maker? This may help end the white noise and drill down to the heart of your message: A unified message cuts through...
You’re looking at a picture of this morning’s kickoff of the 2014 Connections Cohort. To give some context, last year we started a monthly meeting of anyone who’s paid to to Connections Ministry at the Summit:...
Like a lot of people, I like to get away from the craziness of the office from time to time and retreat to one of my local “mobile sites” to catch up on email, finish...
Have you ever considered that your church needs to get over being friendly? Frequently when I show up at a church to help with guest services training, I’m approached by a sweet little blue haired...
I read things. You read things. But life gets fun when we share what we’re reading, thinking about, and chewing on from around the web. Here are three of my “things” from the past week....
Process Practice: Do You Get It? (via @robertvadams) Everybody seems to have good ideas while in the shower. Bob shows us how to generate those kinds of “aha” moments by hardwiring them into our teams. Inspiration...