Summertime is down time. Sometimes those of us in leadership act like we don’t believe that (raises hand), but that doesn’t make it less true. While it is true that hospitality can’t take a vacation,...
Summertime is upon us, and with it, that glorious season of summertime reading. While I love to read all year long, in the summer months I try to be a bit more intentional about what...
It’s that time of year again, nerds: that collective moment when we push our glasses up on our nose, promise ourselves we will read the books we already own, and then – in a fit...
Our One-Day Workshops are back for 2025, but this time with a twist. Since 2016, we’ve taken over 700 church leaders through a day-long deep dive on on particular topic. Historically, we’ve offered one topic...
In the world of multi-site churches, the pendulum often swings between campus autonomy and central control. I think that swing can be a good and healthy thing, and isn’t something to be avoided. That’s where...
A friend and I have been working through David Benner’s Surrender to Love: Discovering the Heart of Christian Spirituality. If you’re a fan of Gentle and Lowly, it echoes with the theme of understanding God’s...
Q: We’re having a debate on our Guest Services Team as to whether or not it is “creepy” to approach someone already seated in the auditorium with an extra “Hello, welcome!” So my question is:...
A couple of years ago I rolled out the “Small Church” series: a collection of articles aimed at those serving in churches of 150 or fewer people in attendance each week. I had a fantastic...
It’s almost here, fellow nerds: summer book season, where we load up our Kindles or stuff our beach bags full of the latest, the greatest, or just those that are in the pile we need...
We’ve talked before about our First-Time Guest surveys: the four questions that go out to every guest who gives us their contact information. Those surveys are a way to keep our finger on the pulse...
