What the Church Can Learn From Disney (part 6)
Finally, people. This is the last in a series of blog posts. You can catch up here. Today we’re cranking out a two-fer. That’s right: two Disney principles in one post, which is exactly what...
Finally, people. This is the last in a series of blog posts. You can catch up here. Today we’re cranking out a two-fer. That’s right: two Disney principles in one post, which is exactly what...
No deep thoughts. Just a funny video (and product placement) about a slippery turkey. And if you’re in the mood for a walk down memory lane, you can check out “A Thanksgiving Parable” from a...
Polish your people. If there was one letdown of the Disney experience, it was this: not everybody who works there believes it is the happiest place on earth. It wasn’t like that on past trips....
Dear Austin, It looks like you broke your foot after all. I’m sorry that I questioned you. You were right. I was wr… wrrrrr… …I didn’t have all the facts. You have to understand that...
Don’t start here. Back that mouse up. For a long time now, I’ve been telling you that details matter. It matters that your facility is clean. It matters that there’s toilet paper on the roll....
Ten years later, I still remember eating hot Krispy Kremes while walking down a cold and windy sidewalk to Nashville’s Baptist Hospital. Ten years later, I remember laughing when she said, “If Gore wins the...
Where there’s a three, there’s a one and two. Catch up there first. For the rest of our lives, when we look back on Disney 2010, we’ll remember Rafael. Rafael is a waiter at Whispering...
It’s a series, yo. Start here. Walt Disney envisioned that his theme parks would represent a grander “show,” a living movie, if you can imagine that. As such, you are not just walking into a...
I just returned from the Happiest Place on Earth. I’m referring, of course, to Walt Disney World, home of Orlando, Florida. Or something like that. I’ve long said that as the First Impressions Guy at the...
I opened up my email yesterday to find…well, me, staring back at me. Not really staring. “Staring off into the distance, kind of squinty-like” is a better way of putting it. So I’m doing a...