2020 Webinar Package Now Available!
This fall we dipped our toes into the water with our first-ever series of webinars. Your response was great (let’s face it, we were all looking for one more reason to stare at our screens...
Author: Danny
Thrive Community Church (Grand Forks, North Dakota)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
A Very COVID Christmas
We made it to December, y’all. And now that the last of the leftovers have mercifully disappeared and the decorations have emerged from the attic, it’s time to turn our attention to Christmas services. In...
Do You Know Your “Why”?
Without a doubt, our what and how has changed and will continue to change. How we greet guests, what we do about communion, and how we move large groups of people into and out of worship are all necessary topics of discussion. But those what and how conversations will...
Where Are You Adding Value?
If you’re a paid staff member or a volunteer leader, there will come a point where you feel like you’ve “made it” in terms of team objectives: you’ve reached that goal. You’ve transformed that culture....
It’s Not (Just) About the Mask
Last weekend I led a guest services training for a church in another state. Between the time my flight landed and the start of my speaking engagement, I had some extra time to swing by...
Top Ten Quotes: Every Good Endeavor
Many of us have a love/hate relationship with work. I am a self-professed workaholic, but even someone like me – who really, really enjoys my job – can get to the end of many days...
Are You On the Wrong Team?
You may be playing on the wrong team and not even realize it. It’s not that you’re a bad player. But the right team is better than your current team, because the team you’re on...
Norris Ferry Community Church (Shreveport, Louisiana)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
Values: The Outro
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
