We’re currently in the middle of a reboot of our church staff guest services training. That’s not just training the people who are in charge of first impressions at a campus level…that’s everyone who leads anyone who...
It’s a conversation I’ve had at least four times in the last couple of weeks. It’s a question of accountability and org charts, of DNA and influence, of standards and procedures. If you’re a multi-site...
Quick. Think back to this weekend’s services. Before. During. After. As you were walking through the hallways. As you were mingling in the lobby. As you were putting out fires and tweaking last minute plans...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! We’ve all been there. You’re heading through the normal routine of the...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
We are two down, one to go on our 2017 One-Day Workshops. Our first two events have sold out and drawn in over 80 leaders from North Carolina, Florida, Tennessee, Georgia, Illinois, West Virginia, Indiana, Oklahoma,...
Well of course this is an eclipse post. It’s August 21, 2017…the day when millions of Americans have gone eclipse-crazy. Sometime today (2:44:13 PM Eastern at the Summit offices), we’ll plunge into partial or complete darkness as...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! It’s pretty easy for us to think about what we think about...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
If there is a dictionary definition of the spiritual term backsliding, I can promise you that it is accompanied by a picture of me on the phone with my phone and/or cable company. Very few things...
