Every church in America has a guest problem. They may have a huge number of guests showing up each week (a great problem). They may not have had any guests in months (an awful problem). But if the “regulars”...
Around these parts, we talk a lot about serving our guests as well as our members. And that’s a great concept, as long as people behave themselves. When they don’t complain about the parking, when...
Let’s start with the basics: we should aim to talk to our guests all the time. When they show up on the weekend, they are our honored guests (that’s why we call ’em guests, and...
I heard it again last weekend: another story from one of our guests who had contacted someone about something, and that someone never got back with them. Nor did the next someone. Or the next....
Last Sunday I dropped by a local fast food joint on my way over to the new Blue Ridge Campus. Join me in my flashback, won’t you? It was roughly 1 PM on a Sunday...
Are you a pastor? Preacher? Speaker? Ministry leader? Businessman? Marketer? Butcher, baker, candlestick maker? This may help end the white noise and drill down to the heart of your message: A unified message cuts through...
You’re looking at a picture of this morning’s kickoff of the 2014 Connections Cohort. To give some context, last year we started a monthly meeting of anyone who’s paid to to Connections Ministry at the Summit:...
Giving your guests a better experience doesn’t take as much work as you think. Sometimes, all it takes is 18 inches. A foot and a half. That’s about what it takes for a volunteer to...
I managed to snap this photo on the fly yesterday morning at our Brier Creek Campus. I say “managed to” because Sandy – the lady in the picture – is like a Windex Ninja. She...
I’ve long told you that we have some of the best volunteers at any church, anywhere. In full disclosure, lots of pastors at lots of churches say that, but the difference is it’s really true...
