Clarity > Accuracy
2020 has been a terrible year for those of us who get lost in the details. Why? Because we have had very few details. Or way too many details. (It’s definitely one of those two.)...
Category: Guest Services
It’s Not Enough to Know Your B.O.
We’re in the dog days of summer here in the western hemisphere. In North Carolina, the average daily temperatures hover in the low 300s and the humidity level is officially classified as “freshly-discarded gym sock.”...
Plumb Lines in a Pandemic, part 5
As church leaders begin to re-engage with in-person weekend services, I thought it might be fitting to revisit our Plumb Lines series, specifically applying those steady principles to our current uncertainty. A plumb line is...
Plumb Lines in a Pandemic, part 4
As church leaders begin to re-engage with in-person weekend services, I thought it might be fitting to revisit our Plumb Lines series, specifically applying those steady principles to our current uncertainty. A plumb line is...
Plumb Lines in a Pandemic, part 3
As church leaders begin to re-engage with in-person weekend services, I thought it might be fitting to revisit our Plumb Lines series, specifically applying those steady principles to our current uncertainty. A plumb line is...
Plumb Lines in a Pandemic, part 2
As church leaders begin to re-engage with in-person weekend services, I thought it might be fitting to revisit our Plumb Lines series, specifically applying those steady principles to our current uncertainty. A plumb line is...
Plumb Lines in a Pandemic, part 1
As church leaders begin to re-engage with in-person weekend services, I thought it might be fitting to revisit our Plumb Lines series, specifically applying those steady principles to our current uncertainty. A plumb line is...
Ninja-Level Customer Service
Earlier this week I came to a COVID-19 crossroads: I realized for the entirety of this pandemic, I have not given a flying fig about what I eat. Chex Mix? Get in my belly. Family...
About That Extra Mile…
In Matthew 5:41, Jesus pointed to a common practice of the day: Roman soldiers were allowed to conscript Jewish civilians into service and force them to carry their packs for one mile. In Jesus’ economy,...
Be Our (Virtual) Guest: What We’re Learning
Let’s start with the hopefully-obvious point: yesterday was April 1. April Fool’s Day. If you read the rare Wednesday post and thought our brand-new Quaranteenies™ idea was stupid, I have good news and bad news....
