Has Your Guest Services Culture Turned Toxic?
Poison is a funny thing. We’re not talking about the late 80’s hair band, here, although they were very funny. (Some would say those guys were nothin’ but a good time.) No, I mean funny more in an...
Poison is a funny thing. We’re not talking about the late 80’s hair band, here, although they were very funny. (Some would say those guys were nothin’ but a good time.) No, I mean funny more in an...
Later this summer we’re bringing back our One-Day Workshops. Since 2016, over 200 leaders from nearly 90 churches all across the U.S. have taken part in these practical training events. This year, we’re bringing back...
It’s been nearly two months since People Are The Mission hit the bookshelves, and I’m grateful for the stories I’m hearing from leaders who are beginning to implement a gospel-fueled change in their guest services culture. Some...
I trend towards being a visual learner. Tell me something, I’ll absorb part of it. Show me something – be it a diagram, a drawing, or a video – I’ll grasp much of it. But let me experience something, and it...
I trend towards being a visual learner. Tell me something, I’ll absorb part of it. Show me something – be it a diagram, a drawing, or a video – I’ll grasp much of it. But let me experience something, and it...
Almost eight years ago I sat in a restaurant booth in Granger, Indiana, with my friend Mark Waltz. Mark was and is the godfather of the modern era of the church guest services movement. I...
It’s Launch Day Eve, everybody! Tomorrow marks the drop date of People Are The Mission. Here is the final excerpt from the book. You can still pre-order and get some super-sweet bonuses, but you need to...
The countdown is on to the launch day of People Are The Mission, coming Tuesday, March 6. Each Monday until the release date I’m sharing brief excerpts from the book. I’d love to hear your...
The countdown is on to the launch day of People Are The Mission, coming Tuesday, March 6. Each Monday until the release date I’m sharing brief excerpts from the book. I’d love to hear your...
The countdown is on to the launch day of People Are The Mission, coming Tuesday, March 6. Each Monday until the release date I’m sharing brief excerpts from the book. I’d love to hear your...