Killing the Culture of Entitlement
I’m currently out of the country, spending some time with our overseas personnel. I’m in an area where the gospel is not widely known, and the believers who reside here are in constant threat of...
Category: Uncategorized
Flashback Friday: How Your Guest Service Team Can Shine (Even When The Sun Doesn’t)
Every Friday I dig into the archives and dust off an old post. As I type, the eastern seaboard is preparing for Hurricane Matthew. Even if certain regions escape wind and flood damage, it’s almost certain...
Flashback Friday: Trash Your Vision
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I’m usually not a huge fan of chain Mexican restaurants. Oh sure, the...
Why You Should Bring Your Team to the Guest Services Workshop
UPDATE: Our June 17 Workshop is now at capacity. Add your name to the waiting list or sign up for email updates for future Workshop dates. On June 17th we’ll be hosting our second One Day Workshop focusing...
Flashback Friday: Summoning the Genie
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! When you’re responsible for overseeing hospitality at a church, it’s only a matter...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Six Reasons You Need a First Time Guest Tent
In a recent post I mentioned that new generations bring new preferences on how we greet and treat them. Not everyone in your church will respond to every on ramp in the same way. Having...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Gabriella Makes Nordstrom Great
Guest Blogger Week rolls on with Jason Young. Jason is the Director of Guest Services for North Point Ministries. He has worked as a consultant for Ford, LifeChurch.tv, LifeWay, Chick-fil-A, Catalyst, among many others. He and his family live in...
Flashback Friday: Tales of a Slide Clicker
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I’ve been participating in a conference this week where I’m wearing lots of...
