Latest posts

Why You Should Bring Your Team to the Guest Services Workshop

UPDATE: Our June 17 Workshop is now at capacity. Add your name to the waiting list or sign up for email updates for future Workshop dates. On June 17th we’ll be hosting our second One Day Workshop focusing...

The Cloak of Invisibility

As restaurant experiences go, this one was pretty awful. It was a Sunday afternoon. Five of the six Franks family members were in attendance at a less-than-half-full joint that we’ve been to several times. The...

Flashback Friday: Ctrl Alt Delta

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Last week I found myself on a Delta flight. Not “found myself” in...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

The Royal Order of Sword Orderers

  Once upon a time in a faraway kingdom, there lived a king. He was a good king and a noble king. He was a brave and bold and wise and kind king. He loved...

Water Torture Worship

I’m taking a little down time this week, including a brief blogging break. Meanwhile, I’m reaching back into the archives for posts that even I forgot I’d written. (Feel free to insert your own “forgettable”...

You Know What To Do, But…

I’m taking a little down time this week, including a brief blogging break. Meanwhile, I’m reaching back into the archives for posts that even I forgot I’d written. (Feel free to insert your own “forgettable”...

Represent

I’m taking a little down time this week, including a brief blogging break. Meanwhile, I’m reaching back into the archives for posts that even I forgot I’d written. (Feel free to insert your own “forgettable”...

Flashback Friday: Summoning the Genie

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! When you’re responsible for overseeing hospitality at a church, it’s only a matter...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

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