Twenty Years.
Those babies up there? That’s us. January 16, 1993 was the day we said “I do.” We were kids. Children. Nineteen years old, crazy in love, and convinced we were ready for the road ahead. We’d...
Those babies up there? That’s us. January 16, 1993 was the day we said “I do.” We were kids. Children. Nineteen years old, crazy in love, and convinced we were ready for the road ahead. We’d...
My friend and first impressions guru Mark Waltz has undeniably drilled in my skull the importance of “wow!” moments: small or large gestures designed to communicate to guests, customers, or friends, “You matter.” A few weeks...
It happened again this weekend. I was going through my normal weekend routine at the Summit when somebody walked up to me and – in a hushed whisper usually reserved for only CIA-level conversations –...
In the words of that great theologian Huey Lewis, “Is this the 50’s or 1999? …Gotta get back in time.” At the First Time Guest Tent last Sunday, a guest filled out one of our...
Three links, crankin’ now. (Remember, click on the bold stuff to see more.) Clean Bathrooms. Have I mentioned lately how much I like Seth Godin? It turns out that just about everything we do involves cleaning...
We’re wrapping up a three-day series called Dancing with the Elephant, where logistical nerds cackle with glee about how to pull off a large scale event in the guest services realm. Never fear, non-logistical nerds:...
In yesterday’s post, I talked about the importance of defining the win when it comes to pulling off a large scale event. Knowing the event’s nature, the budget you have to work with, and the...
In my role at the Summit, one of my hats is to help run point for some of our larger-scale events. Things like Church at the Ballpark, The Gospel Summit, and Christmas at DPAC fall...
Headin’ into the not-so-wayback machine in 3…2… …at 3:30 AM, I decided that the only thing that would put that kid to sleep was a car ride. (Also a horse tranquilizer, but I was fresh...
In case your 2013 resolution involved being a new reader of a mediocre blog, welcome! You may not know that every Thursday, I dial things back a bit and share some content that I’ve been...