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Thursday Three For All

Thursday Three For All

It’s Not About The Dream. My older two kids cut their teeth on Veggie Tales. This is a refreshing interview with Phil Vischer, who looks back at the veggies’ slippery slope to moralism. (HT Trevin...

Make it Personal.

This is part four in the Five Plumb Lines series. Jump to the other posts at the bottom of the page.  Make it personal. I don’t care what size your church is. You can be...

Flashback Friday: Confessions of a Control Freak

Flashback Friday: Confessions of a Control Freak

If you’re new to these parts, we take Fridays off to kick back and throwback to an easier time when we wrote long and thoughtful blog posts and didn’t refer to ourselves as “we” all...

Thursday Three For All

Thursday Three For All

Hospitality: More Than Greeters and Coffee. A much-needed reminder for those of us in the guest services biz. Sentimental hospitality emphasizes being nice and might describe the treatment you get at Disney World. Privatized hospitality is...

Creation Groans

Creation Groans

As I type, it’s 11:15 PM. It’s been a long day. A full day. But what is on my mind now is not the random assortment of things that demanded my attention over the last...

Everything Speaks

This is part three in the Five Plumb Lines series. Jump to the other posts at the bottom of the page. Everything Speaks. We no longer live in a world where people expect (and even...

Flashback Friday: Lost in Translation

Flashback Friday: Lost in Translation

Absolutely no setup for this one today. This simply remains one of my favorite painfully awkward videos. Click here to read the original post.

Thursday Three For All

Thursday Three For All

It’s the day before the day that strikes giddiness in the heart of radio DJs everywhere. Here’s a smattering of what I’ve been reading this week: Great Impressions…Can Turn Not So Good…Now. A great reminder...

Case Study: To Tow Or Not To Tow?

A few weeks back I wrote about our new parking policy which stated that if a regular attending yahoo decides to park in First Time Guest parking, we’d tow them several zip codes away and also...

The Why Is More Important Than The What

This is part two in the Five Plumb Lines series. Jump to the other posts at the bottom of the page.  The why is more important than the what.  The First Impressions Team tends to...

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