Magazines.com: Delivering “Wow”
Call me a pessimist, but I think most American companies have customer service that ranks just above Idi Amin’s summer camps and just below scraping gum off the bottom of your shoe with your bare...
Latest posts
Lost Detox
This morning’s post sponsored by funny boys Rhett & Link. I have to get back to repairing my brain after last night’s explosion.
Car Lot Church (part five)
Today we wrap up a week’s worth of posts that have hopefully been fun and challenging (check the links at the bottom in order to catch up). My search for a car is far from...
Car Lot Church (part four)
This week we’re asking this question: do churches treat guests the way car lots treat customers? Catch up on earlier posts using the links at the bottom. Dan was the first car salesman we...
Car Lot Church (part three)
From the first moment, I knew George was going to give me trouble. It was our own fault, really. We foolishly assumed we were pulling up at the dealership at closing time on Saturday. “This...
Car Lot Church (part two)
This week we’re asking this question: do churches treat guests the way car lots treat customers? It’s going to be a no holds barred, honest look at the way we interact with new people. During...
Car Lot Church (part one)
My wife and I are about to replace her vehicle. Not immediately, as in I-need-you-to-tell-me-about-the-sweet-deal-on-your-ride replacement, but eventually, as in we’re-going-to-talk-about-it-for-the-next-eight-months-and-then-maybe-make-a-decision replacement. Which is why I was horrified on Saturday when she suggested that we...
Nobody Cares About Your Church (part two)
In the last post, I opened up a can of community apathy about your church. The average unchurched person doesn’t care how much time you put into the naming of your newest ministry project, or...
Nobody Cares About Your Church (part one)
Recently I was in a meeting of church leaders from around our state. We were hammering out details for an initiative designed to help churches of all shapes and sizes bring outsiders in and help...
I Want This Guy’s Life
I have no idea who he is, but I see him in North Durham all the time, and I like the way he rolls. Literally. Yep, that’s a surfboard and a Coke cooler permanently attached...
