Along for the Ride
I just finished re-reading Nelson Searcy’s Fusion. It’s one of the top five books I recommend to anyone who is trying to refine the ministry of guest services / assimilation / first impressions / general all-around...
Tagged: first impressions
Guesswork, part six: Protection and Progression
It’s the last week of a six part series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services...
Thursday Three For All
(Remember kiddies, click on the bold print to see the original article.) The Language of Success: Creating a Culture of Happiness. Bob Adams nails it on this summary of language from Disney U. What’s the...
Flashback Friday: Bless Your Heart Hospitality
It’s Friday, where I kick back with the proverbial bag of chips and reach into the archives. As they say on TV, if you haven’t seen it, it’s new to you! All of us are...
Guesswork, part five: Build the Team
We’re in week five of a series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, a...
Guesswork, part four: Somebody’s Gotta Own It
We’re in week four of a series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, a...
Guesswork, part three: Defining the Vision
It’s week three of a new series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services team, or...
So What’s REALLY in the Bag?
An updated version of this post can be found here. Yesterday I celebrated the fifth April 1st on the blog. That’s right. In case you have the spiritual gift of gullibility, you were the victim...
First Time Guest Giveaways
[Editor’s note: before you read the following post, please take notice of two things: 1. It was originally penned on April 1. (APRIL. FIRST.) 2. And if April 1 does nothing to jog your brain, you...
What Happens on Monday?
If you’re a regular reader, you know that Fridays are usually reserved for archived posts. But that was before @MichaelMears tweeted this question yesterday: Are you gonna blog any on connecting new peeps at Easter &...
