Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Tagged: guest service
Do You Have a Crazy Badger?
Stories like these shouldn’t make me laugh. I should be a man of concern. Of compassion. Of a furrowed brow and a heavy heart. But when I see a headline that reads, “CRAZY BADGER TERRORIZES...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Just Because You Can…
Let’s play pretend for just a moment, shall we? (I’m a daddy to a four year old. I’m good at this game.) Let’s pretend that you serve at a church with an unlimited budget. A bottomless...
You Know What To Do, But…
…do you know why you’re doing it? I’ve written here before about The Why Behind The What. It’s a foundational part of our onboarding training for our guest services volunteers. When we train, we spend next to...
Flashback Friday: Make it Invisible
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Making it invisible is a constant discipline for me on Sunday mornings. Regardless...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Is Your Guest Service Team in a State of Desperation?
Maybe you’d give a resounding yes! But you might just be answering the wrong question. I’m not talking about a team that has lost its vision, or struggles to get enough volunteers, or seems to constantly experience...
Getting Personal With Your Guests
One of the beautiful things about serving guests well can eventually become the death knell of a good first impression. Think about it: if you structure your church to treat guests as an honored participant...
Flashback Friday: Make It Remarkable
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Whatever you do, you can do it with flair. If you lead...
