Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Tagged: guest service
Why Outside Greeters are More Important Than Inside Greeters
Let’s start a turf war, shall we? Because a post title like that is just the thing to get some gang warfare going between those who love the great outdoors and those who love great...
Absorb the Awkwardness
Every time a guest shows up at your church, you have a chance to give them a gift. No, not the keychain-with-your-church-logo or a complementary-smoothie-at-the-local-cafe type of gift, but something with far more meaning and...
Flashback Friday: Your Church Ain’t the DMV
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! A few weeks ago I endured that American tradition, the event that’s as...
Last Call for Confab
Not too long ago I announced plans for the fall version of the Connections Confab, a series of gatherings in August-November of this year designed to help you take your guest services / assimilation / covenant membership /...
Gabriella Makes Nordstrom Great
Guest Blogger Week rolls on with Jason Young. Jason is the Director of Guest Services for North Point Ministries. He has worked as a consultant for Ford, LifeChurch.tv, LifeWay, Chick-fil-A, Catalyst, among many others. He and his family live in...
Prepared and Authentic
We’re celebrating our first ever Guest Blogger Week here on the blog. Today’s post comes courtesy of Clayton Greene, my former team member and current Executive Pastor of The Bridge Church in Wilmington, NC. Clayton is...
Why I Attended the Connections Confab
We’re celebrating our first ever Guest Blogger Week here on the blog, and we’re kicking it off with my friend Steven Murray, Director of Communications at Houston’s First Baptist Church.He’s been in that role for nine...
Your Policies are Dumb
I am a long-time, loyal customer to a particular bank. I won’t name them here, because I have a practice where I don’t identify the negative examples I share on the blog, and because I don’t...
Flashback Friday: You Can’t Always Get What You Want
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Churches seem to live in the culture of “yes”: “Yes, we’ll start...
