Tagged: guest services

On Corn Flakes, Misophonia, and Never Not Noticing

I have a disorder. I’m pretty sure I have a lot of ’em, actually, but I have one in particular that I’ll highlight today. I can’t stand to be around you when you’re eating cereal....

Three Reasons to Serve at Christmas at DPAC

Next week marks one of my favorite events that we do all year at the Summit. Perhaps the favorite event. I’m referring, of course, to Christmas at the Durham Performing Arts Center: two days / five services...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

When Hiring for Guest Services, What’s the Right Mix?

A few weeks back I was talking to a friend about the right mix for a guest services staff member. For our illustration, we’ll say that guest services covers areas related to guest services, covenant...

Flashback Friday: A Plea to Pastors on Easter Weekend

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Pastors: they’re coming. Easter weekend is one of the two largest church...

Connections Confab Begins

Last Thursday was one for the books. It was a culmination of several years of dreaming and several months of intense planning. Over a dozen guest service practitioners from Texas, Virginia, and North Carolina came...

Flashback Friday: A Walk to Remember

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! For several years Merriem and I lived out in the country, and every...

“I’ll See You Tomorrow!”

It definitely wasn’t what I expected. I stopped by the Wendy’s drive through on my way home from church on Sunday. I went through the traditional song and dance with the order taker: place order....

You Don’t Have To Be The Best

Alert reader and fellow Summit Pastor Josh Navey sent me this article yesterday. Josh knows I’m not a football fan (translated: didn’t play, don’t watch, couldn’t tell you the difference between a Bear and a...

Flashback Friday: Turning Jeers Into Cheers

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! By now you’ve no doubt read the story of Berhard Brandner, the Frontier Airlines...

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